Frequently Asked Questions (FAQ)

Q: How do preorders work?
A: All Honey & Co. pieces are made to order. Production begins after the preorder window closes.

Q: What is a Signature Order?
A: Signature Orders are orders of $95+ and count toward Linen Member rewards and launch unlocks.

Q: Can I customize my embroidery?
A: Yes! Personalization instructions can be entered at checkout.

Q: How long will orders take?
A: Estimated turnaround is approximately 3–5 weeks.

Q: Are orders refundable?
A: Because every item is custom-made, all sales are final.

Q: Do you offer team or business orders?
A: Yes! Visit our Team & Business page to submit an inquiry.